Soft play membership FAQ’s
Frequently asked questions about soft play membership.
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Soft Play Off-Peak Membership provides unlimited off-peak soft play visits for 1 child up to the value of £7.95 per visit.
Membership is valid for 12 months from the point of purchase. To redeem, bookings must be made online using your unique code provided to you on activation of the voucher.
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Soft Play Peak Membership provides 25 peak soft play visits for 1 child up to the value of £7.95 per visit.
Membership is valid for 12 months from the point of purchase. To redeem, bookings must be made online using your unique code provided to you on activation of the voucher.
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No, memberships are assigned to a specific child and are not transferable.
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No - soft play sessions are subject to availability. Be sure to book your session online in advance to ensure you obtain a space for your preferred play session.
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To use your unique code, you must book your sessions online.
It’s now quicker and easier to book sessions online using our new online booking system. Add your membership code to the Discount Code box at the checkout and your booking will be discounted by up to £7.95.
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Speak to our reception team if you have lost your code, they’ll be able to check our membership order history and reissue your unique code to you.
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Our reception team will process your membership and be in touch when your code is ready, using the details provided in your order.
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Adult tickets need to be purchased alongside any membership spaces booked, for adults attending with children.
Be sure to add an adult ticket to your order when you book online.
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Only 1 membership code can be used on each order. If you have multiple memberships/children, ask about a combined code.
Our membership codes cannot be used in conjunction with any other offers, promotions or discount codes.
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Our membership has no monetary value and is only applicable to online bookings of soft play.
Our memberships are subject to our terms and conditions.